All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
100.0 % uptime
Today
Third-party integrations ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web response time
Fetching
Oct 15, 2025

No incidents reported today.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Attachment downloads being rejected
Resolved - This incident has been resolved.
Oct 9, 17:42 AEST
Monitoring - A fix has been deployed and we're monitoring the results.
Oct 9, 17:12 AEST
Update - We are continuing to investigate the issue. We are currently deploying a change to verify a possible cause.
Oct 9, 15:56 AEST
Investigating - We are aware of an issue affecting the download of attachments from Lookout and are investigating.
Oct 9, 15:23 AEST
Oct 8, 2025
Database upgrade maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 01:30 AEST
Verifying - The upgrade has been performed, the application is now available again. We're continuing to monitor.
Oct 8, 01:04 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:30 AEST
Update - A reminder that we will be performing an upgrade to the platform's primary database infrastructure late this evening (11:30 pm Tuesday 7 October 2025 AEST). We anticipate the platform will be affected by 45 minutes of downtime, but have allocated two hours for additional monitoring.
Oct 7, 09:29 AEST
Scheduled - Late in the evening (11:30 pm AEST) of Tuesday 7 October 2025, we will be performing an upgrade to the platform's primary database infrastructure. We anticipate the platform will be affected by 45 minutes of downtime, but have allocated two hours for additional monitoring.
Sep 30, 11:28 AEST
Oct 7, 2025
Elevated number of timeouts
Resolved - This incident has been resolved.
Oct 7, 14:47 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 14:21 AEST
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 13:57 AEST
Investigating - We are aware that the performance of the Lookout application is degraded. We're investigating the issue.
Oct 7, 13:30 AEST
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

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