Elevated number of timeouts

Incident Report for Lookout

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 14:47 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 14:21 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 13:57 AEST

Investigating

We are aware that the performance of the Lookout application is degraded. We're investigating the issue.
Posted Oct 07, 2025 - 13:30 AEST
This incident affected: Platform and Third-party integrations.